Platform Disclaimer

Spirehub AI Agent is a technology platform that enables businesses to deploy AI-powered chatbots on their websites. While we strive to provide a reliable and accurate service, we make no warranties or representations, express or implied, about the completeness, accuracy, reliability, suitability, or availability of the platform or the content generated through it.

This Disclaimer is to be read alongside our Terms of Service and Privacy Policy. In the event of a conflict, the Terms of Service shall prevail.

Nature of AI Responses

The AI chatbot responses generated by Spirehub AI Agent are based on:

• The knowledge base content uploaded and configured by the platform operator (you)
• The AI model's training data and language understanding capabilities
• The context of the ongoing conversation

Limitations of AI Content

• AI responses may contain errors, inaccuracies, or outdated information
• The AI may misinterpret user queries or provide incomplete answers
• AI-generated content reflects the information in the knowledge base, which may not always be current
• The AI cannot replace human expertise for complex, sensitive, or high-stakes decisions
• Responses are probabilistic and may vary for similar queries

Operator Responsibility

Businesses deploying Spirehub AI Agent ("Operators") are solely responsible for:

• The accuracy and completeness of the knowledge base content they upload
• Reviewing and validating AI responses before relying on them for business decisions
• Ensuring end users are informed they are interacting with an AI chatbot
• Implementing appropriate human oversight for sensitive topics
• Compliance with applicable consumer protection and advertising standards

Spirehub AI Agent is a general-purpose customer engagement platform. Content generated through the platform does not constitute:

Platform Information

The information provided on the Spirehub AI Agent website, including pricing, feature descriptions, and technical specifications, is subject to change without notice. We make reasonable efforts to keep this information accurate and up to date but do not guarantee its completeness at any given time.

Third-Party Information

Spirehub AI Agent may display information sourced from third parties, including integration partners and data providers. We do not verify or endorse the accuracy of third-party information and are not responsible for any errors or omissions in such content.

Service Availability

While we strive for high availability, we do not warrant that Spirehub AI Agent will be available at all times without interruption. The platform may experience downtime for maintenance, updates, or due to circumstances beyond our control, including force majeure events.

Spirehub AI Agent and its associated documentation may contain links to external websites, third-party services, or resources. These links are provided for convenience and informational purposes only.

• We do not control external websites and are not responsible for their content, privacy practices, or availability
• The inclusion of a link does not constitute an endorsement or recommendation
• Visiting external links is at your own risk
• We recommend reviewing the privacy policy and terms of any external site you visit

• Reliance on AI-generated content produced by Spirehub AI Agent
• Errors, omissions, or inaccuracies in the platform or AI responses
• Unauthorised access to or alteration of your data
• Service interruptions or downtime
• Any decisions made based on information provided through the platform
• Actions or omissions of third-party integrations or services

Our maximum aggregate liability under this Disclaimer and all related claims shall not exceed the subscription fees paid by you in the three (3) months preceding the event giving rise to the claim, as further detailed in our Terms of Service.

By using Spirehub AI Agent, you agree to indemnify and hold harmless Spirehub Softwares, its directors, officers, employees, contractors, and agents from any claims, liabilities, losses, damages, costs, or expenses (including reasonable legal fees) arising from:

• Your reliance on AI-generated content for business decisions
• Misconfigurations or inappropriate knowledge base content you deploy
• Your failure to inform end users that they are interacting with an AI
• Any content you configure the chatbot to produce that violates applicable law
• Claims by your end users or third parties resulting from your deployment of Spirehub AI Agent

We reserve the right to update or modify this Disclaimer at any time to reflect changes in:

• The capabilities and limitations of our AI technology
• Applicable Indian laws and regulations
• Our platform features and service offerings

Continued use of Spirehub AI Agent after any changes to this Disclaimer constitutes your acceptance of the updated terms. We will notify registered users of material changes via email and a dashboard notice.