Your Data Rights

Spirehub Softwares, as the Data Fiduciary for Spirehub AI Agent, is committed to upholding your rights in full compliance with the DPDP Act, 2023. This page explains each right you hold and how to exercise it effectively.

• These rights apply to all personal data we hold about you as a registered user
• Some rights may be limited where retention or processing is required by Indian law
• You may exercise multiple rights simultaneously in a single request
• We will never charge a fee to process a rights request

This right covers:

• A summary of the personal data we hold about you
• The purposes for which your data is being processed
• The identities of all Data Fiduciaries and Data Processors with whom your data has been shared
• Any other information related to the processing of your personal data

This right covers:

• Correct any inaccurate or misleading personal data we hold
• Complete any incomplete personal data in our records
• Update outdated personal information
• Restrict processing pending correction

This right covers:

• Deletion of personal data that is no longer necessary for the original purpose
• Deletion following withdrawal of consent where no other legal basis exists
• We will process erasure requests within 30 days, subject to legal retention obligations
• Certain data may be retained to comply with Indian tax, legal, or regulatory requirements

This right covers:

• Designate a trusted individual to act on your behalf
• The nominee can exercise all your rights under the DPDP Act
• Submit a nomination by writing to grievance@spirehubs.com
• You may update or revoke your nomination at any time

Where processing of your personal data is based on your consent, you have the right to withdraw that consent at any time under Section 6 of the DPDP Act, 2023.

Important considerations:

• Withdrawal does not affect the lawfulness of processing based on consent before withdrawal
• Withdrawal of consent for essential features may result in reduced service functionality or account termination
• You will be clearly informed of any consequences before the withdrawal is processed
• Where processing continues on a different legal basis (e.g., legal obligation), we will notify you

Under Section 13 of the DPDP Act, 2023, you have the right to file a grievance if you believe your rights as a Data Principal have been violated. You also have the right to escalate to the Data Protection Board of India (DPBI) if your grievance is not resolved satisfactorily.

To exercise any of your rights under the DPDP Act, 2023, follow these steps:

Verification

To protect your personal data, we may ask you to verify your identity before processing a rights request. This may include confirming your registered email address or providing additional identifying information.

To exercise your data rights or for any privacy-related query: